What are Harmonious Communities?
In a traditional organisation setting informal groups will arise on the basis of social needs of the employees within the organisation. These groups are influential and develop their own leadership and hierarchy. Organisational balance requires leaders and employees to work together to create an environment which will encourage and facilitate individuals, teams and functions in building relationships and enable employees to collaborate in order to collectively help the organisation pursue its purpose and strategy. By tapping into the collective talent gathered from around the networked organisation, it is possible to expand the talent pool from pockets of outstanding performance to a successful sharing of expertise, knowledge, skill and experience.
Global Power Company
Situation/Task: Organisation Regional Management Teams were siloed. Communication and sharing best practice limited resulting in duplication of effort, blame and misunderstanding.
Action: Introduced Communities of Practice, Learning Buddies and Day in the Life as part of Leadership Management Programme. Established learningzone on intranet and included the Human Library and the Water Cooler. Introduced CIEH Training Standard
Result: Increased networking and ‘one company’ thinking in the management teams, and mechanisms being included in PDPs through Northern Europe. Recorded £146K of improvements in productivity in six months. Some Communities of practice important to future revenue generation including Future Energy Sources and Gas Generation.