In order to create a holistic portrayal of the experience of OD practice in action, and the results of a program case studies provide a platform in which to evaluate effectiveness of both the processes and the nature of the intervention. Case studies offer an opportunity to highlight themes, provide further analysis, comparisons between organisations/teams/programs and provide a wide range of information useful in conveying the complex layers of people led change.
Collecting useful data provides the basis of developing a study which examines the success of a programme in an organization, deepening understanding of what OD tools and techniques work in a given context, providing information about the phases a programme has gone through and the impact the programme had on the organization and its performance.
To develop a case study the following steps are required.
- Gather and organize all data relevant to the case, and in particular the topic of focus for the study
- Develop a narrative which summarizes key information about the topic of focus
- Where possible include feedback from programme participants
- Make comparisons with other studies to identify themes and patterns.